Withdrawal speed depends heavily on method — PayID was consistently the fastest in our testing. Here's what to expect and how to avoid the most common delays.
Open the CashierWithdrawal times by method
| Method | Typical payout time |
|---|---|
| PayID | Fastest — often same-day once approved |
| Visa / Mastercard | 1-3 business days |
| Skrill | Fast, usually within hours of approval |
| Bank transfer (BSB/account) | 1-2 business days |
| Neosurf | Not supported for withdrawal — use PayID or card instead |
Before your first withdrawal
Identity verification (KYC) is required before any withdrawal clears. Have ready: a government-issued photo ID and a recent proof of address (utility bill or bank statement, usually within 3 months). Submitting these in advance — before you actually need to withdraw — avoids the single biggest source of delay.
Withdrawal steps
1. Request the withdrawal
From the cashier, select Withdraw and choose your method — PayID for the fastest payout.
2. Verification check
If not already verified, you'll be asked for ID and proof of address at this point.
3. Processing
Once approved, funds move per the method's typical payout time above.
What can delay a withdrawal
- Incomplete or unclear identity documents
- Outstanding wagering requirements from an active bonus — see bonus terms
- Withdrawing to a method different from how you deposited (some operators require matching methods for anti-fraud reasons)
- Amounts above standard daily/weekly limits, which may require an additional manual review
Why is PayID faster than a card withdrawal?
PayID moves over Australia's real-time bank payment rail rather than card-network settlement, which is inherently slower on the payout side.
Can I withdraw with PayID if I deposited with a card?
Often yes for AUD accounts with PayID enabled, but check the cashier at withdrawal time — some anti-fraud rules require matching methods.